Chatbot

Powered by cutting-edge technology that recognizes customer intent and enables precise knowledge delivery, Coperon Technologies has launched an advanced customer support bot integration, Chatbot.

Chatbots conversational experience combines a seamless, consistent self-service experience with the convenience and accessibility of popular messaging applications, reaching customers in the platforms they already use. This revolutionary ability to allay pressing needs from within the most popular existing platforms is an immense upgrade to your customer service capabilities and improves coverage and efficiency.

Where other customer service chat bots are limited to predefined scripts, Chatbot taps directly into a company’s knowledge base to deliver personalized, contextually-relevant information right to the customer’s messaging interface with a conversational interface.