FAQ

There are nine steps in our development process
1. Discovery – If the project is a rebuild, we review your current content and make further recommendations for improvements. If it is a new site, we start by discussing the subjects and functionality you envisage for your site and develop an outline for you.
2. Content – You compile all the content for the website, including all text and images.
3. Preliminary Design – We create a home page concept including colors, fonts, image style and layout.
4. Organization – When we have received all content in its final version, we review it to determine the best way to organize the information. The structure of the site is based on this organizational scheme and must be approved by you.
5. Design Revision – After reviewing the initial design, you have the opportunity to request changes.
6. Implementation – Once we have received your approval on the design, we move on to implementation. This is where the approved design becomes concrete and where we add site-specific features.
7. Page Content – When we have all the content that will be included on the site and an approved design, we will enter all the data as provided.
8. Testing – We run through a final set of tests to be sure that everything is functional. You have an opportunity at this time to test the site as well.
9. Launch – Once we have your final approval, we launch the site. The marks the end of the project.

Yes. We use multiple content management systems and product information management software to build our sites, which allows anyone with average computer skills to make changes to their own website. A training is scheduled by the end of each project to ensure the user is informed on the proper usage of the platforms.
We always remain available to make changes for you, if you do not have time or you need more complex changes. A maintenance agreement can be proposed.

We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]
Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

Our content strategy is tailored for your target audience and your unique business. We create custom images for your brand and our community managers post content that either informs, entertains, or inspires your target customer.
The client should provide complex artwork if needed.